Contact Us

Contact Us

Need help with a product, order, delivery, return, or refund? Please contact Rigidityux using the details below. Include your order number if your question relates to a purchase.

Customer Support

Email: support@rigidityux.com
Phone: +1 806-803-0309
Website: https://rigidityux.com/

We aim to respond to messages within 2 business days. Please check your spam or junk folder if you are waiting for a reply. If you cannot reach us by telephone, email us with your question and a suitable way to contact you.

For your security, do not send complete payment card numbers, card security codes, account passwords, or unnecessary identity documents by email or through a contact form.

Company Information

Rigidityux is operated by HAIKOU TUANYI TECHNOLOGY CO., LTD., the legal entity responsible for this website and orders placed through it.

Registered Business Address:
Room 509, Building D, Guangdian Jiayuan
No. 5 Jinlian Road, Jinyu Subdistrict
Longhua District, Haikou
Hainan Province, China

Returns

Please email us before sending a return so that we can provide recipient details, a return reference, and shipping instructions.

Return Address — Authorized Returns Only:
1374 Emerson St
Denver, CO 80218
United States

This is a product return address. It is separate from our registered business address and is not a retail location or a statement that orders are dispatched from the United States.

Privacy Requests

For access, correction, deletion, or applicable data-sharing and advertising opt-outs, email support@rigidityux.com with the subject “Privacy Request.” You do not need an account to contact us.